FAQs

Are your offices open?

Our main KW office is temporarily closed to the public, however, the Malley Group Agents are always available.  Please continue to reach out via phone, email or text. Our agents continue to work remotely from home and the market remains active!

Are you hosting open houses?

We are currently not holding Public Open Houses, but have 3D Virtual Tours, Property Tour Videos and other means for you to view our Listings Remotely.

How are you showing homes?

Showings will be held by appointment only and will continue as allowed by Seller clients.  We will be following the CDC Guidelines as well as Keller Williams Realty recommendations as follows:

 We will promote virtual showings heavily, however, if homes are being shown, we will enlist all precautions given by the CDC that include: maintaining 6 ft between persons, touching as few things as possible, and hand sanitizing upon completion of the showing. Discussions regarding houses may be done outside or via phone, Facetime, or Zoom. 

 If you have traveled abroad, been sick or been with someone showing symptoms of sickness in the last two weeks we will postpone showings to anyone with a positive answer. We are asking the same questions of our own seller clients and will immediately suspend marketing on properties that fit this higher risk category.

 Please prepare for each showing by bringing your own listing sheet of our listings and bring your own pens and paper to any showing.

 Gloves, Mask/Face Coverings, and Shoe Covers are REQUIRED for ALL SHOWINGS.  No Exceptions.

Are you doing inspections?

Home Inspections will be attended by the Inspector ONLY. They will provide real-time phone/video calls, reports, and documentation of everything about the home. This is for everyone’s safety.

How do you do closings?

Closing protocols are currently being directed by the individual title companies and attorneys. Most are “curb-side” in that we close as separate parties from the comfort of our vehicles! We will advise you on how your closing agent prefers to execute the documents. Please understand that this process may cause some delay in the closing process. We are doing everything we can to minimize this.